FAQ's




Q: How easy is it to sign up for online banking?

A: It is very easy. All you have to do is visit our online banking page and click on the online enrollment form. After a couple business days, you will receive notification from the bank via an e-mail.

back to top

 

Q: What security steps do I need to take in order to ensure the privacy of my online data?

A: First, make sure that your password is not something that could be guessed easily. We suggest a mixture of letters, uppercase and lowercase, and numbers. Try not to use words in your password as this makes it easier to guess. Second, never share your password or any financial information through e-mail to anyone. If you receive an e-mail supposedly from the bank and are suspicious, please contact us. Finally, we suggest that you continually update your virus and spyware protection. Although this does not guarantee that your computer will not be invaded it does offer you some bit of protection.

back to top

 

Q: Does the Bank of Frankewing offer telephone banking?

A: Yes we do. You can check your account anytime or anywhere by dialing 931-424-7841. Please contact us if you are not enrolled.

back to top